VPS Management Services

With Flex VPS power comes responsibility.  Like a Pure Dedicated server, VPS applications that are installed by default (PHP, MySQL and Apache) must be kept up to date to provide adequate security and keep the bad guys out.

Flex VPS servers come with CentOS 6.x (64bit) installed by default so a knowledge of Linux and some server management is needed to update your Flex VPS.  Not a fan of CentOS?  We also offer Ubuntu 12.x.

Your Flex VPS comes with basic management services. We take away the fuss that comes with configuring and maintaining your VPS! For additional support or custom configurations, our expert engineers can assist at an hourly rate.  

Included Management Services:

  • Core OS updates and patches
  • Initial firewall setup
  • Installation of control panels and core software packages, assistance with updates as needed  
  • Support for issues related to container login and booting
  • Investigation of network-related issues
  • Resolution of hardware-related issues
  • Investigation of hacking attempts with proposed solutions
  • Reverse DNS setup

Extended Engineering Services:

  • Configuration of custom firewall rules
  • Resolution of issues related to client's network settings
  • Implement solutions to prevent hacking attempts or fix vulnerabilities.
  • Advise and help resolve any other issues.

Engineering time is billed at an hourly rate of $125. Alternately, block time can be purchased to receive a reduced hourly rate. A 5-hour block is $475, and a 10-hour block is $850. For more information or a time estimate for a specific issue, please submit a ticket.

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